Frequently Asked Questions

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Membership

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Exhibits

Renewing Exhibitors:

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New Exhibitors:

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General Exhibit Inquiries:

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Attendee Registration

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Login

I can't remember my username and/or password. How do I recover it?

Click the 'Recover username' / 'Forgot password' button and follow the onscreen instructions.

I tried to recover my username but it says 'no records found'. What do I do?

Make sure you are using the same Email address that you registered with in the past. If it still does not recognize you, contact PDAC Registration or 647 362 8442.

I tried to recover my password but the system does not recognize my email address. How do I sign into my account?

Make sure you are using the same Username and Email address that you registered with in the past. If it still does not recognize your email address, contact PDAC Registration or 647 362 8442.

I tried to create a new account but the system says my email address is already in use. How do I register?

Try to recover your password using the 'Forgot Password' button. If the system cannot recover your password, contact PDAC Registration or 647 362 8442.

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Membership

What is my membership number?

Your membership number is your Customer ID which is indicated on your membership receipt/invoice.

How do I update my contact information?

To update individual membership information, members must login to their membership profile and click on "Update Individual Membership Profile".

To update corporate membership information, corporate reps must login to their profile and click on "Update Corporate Membership Profile" to modify company details. To update corporate rep details, click on "Update Individual Membership Profile".

What are the fees/benefits of corporate membership?

Corporate membership is based on the calendar year (Jan 1-Dec 31) and is renewed annually. The cost of corporate membership will vary depending on your company's business status - a junior exploration company or non-mining organization is $350 CAD, whereas, the fee for a mining company in production will depend on the company's market capitalization.

Taxes will be applied to all corporate membership fees based on the company's province of residence.

Click here to view the full list of corporate membership types, fees and benefits.

What are the fees/benefits of individual membership?

Individual membership is based on the calendar year (Jan 1-Dec 31) and is renewed annually. There are four distinct types of individual membership - Core $90.48, Regular $166.67, Senior $19.05, and Student $19.05. Core membership is a loyalty program whereby Core members must renew each year, without lapse, by December 31 (Oct 1-Dec 31) to receive the significantly cheaper rate. Regular and senior members can renew their membership at any time of the year. To qualify for senior membership, individuals must be 65 years of age or older.

Taxes will be applied to all individual membership fees based on the applicant's province of residence.

Click here to view the full list of individual membership types, fees and benefits.

I want to get the discounted member rate on our booth. Do we need to become a corporate member before I can apply for a booth?

If you are a new or renewing exhibitor and would like to take advantage of the discounted member rate, you can complete the corporate membership and exhibitor applications at the same time. Booth reps must login to their profile and click on "Renewing Exhibitor Application" under the "Booth Management" heading. When the 'corporate member booth rate' option is selected, you will be prompted to complete the corporate membership application.

My company does not exhibit at the convention. How do we renew or become a new corporate member?

Only corporate member reps and booth reps can login to their respective profiles to renew or apply for their company's corporate membership.

RENEW CORPORATE MEMBERSHIP - corporate member reps must login to their profile and click on "Renew 2018 Corporate Membership" under the "Corporate Membership" heading.

NEW CORPORATE MEMBERSHIP - click on "New Corporate Member" in the toolbar at the top of the login screen. You are not required to 'Create an Account' first as this step is included in the New Corporate Membership Application.

I want to get the discounted member rate on registration. Do I need to become an individual member before I can register for the convention?

If you would like to take advantage of the discounted member rate on registration, you can renew or apply for a new individual membership and register for the convention at the same time.

RENEW INDIVIDUAL MEMBERSHIP - login to your profile and click on "Register for PDAC 2018" under the "Attendee Registration" heading. In the membership section of the form, you will be required to add the individual membership invoice to your cart and then continue filling out the registration form.

NEW INDIVIDUAL MEMBERSHIP - if you have never been a member, click on "Create an Account" to obtain a username and password. If you have been a member in the past, you may login using your existing credentials. If you cannot remember your username and/or password, click the "Recover username"/"Forgot password" button and follow the onscreen instructions. Once you are logged in, click on "Register for PDAC 2018" under the "Attendee Registration" heading. You will be prompted to complete an individual membership application if you select the 'member rate' option on the registration form.

How do I get an invoice/receipt for my membership fees?

To obtain an individual membership invoice or receipt, login to your profile and click on "Individual Transaction History" under "Individual membership".

To obtain a corporate membership invoice or receipt, the corporate member rep or booth rep can login to their respective profiles and click on "Corporate Transaction History" under "Corporate Membership".

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Exhibits

Renewing Exhibitors:

How do we renew our booth for PDAC 2018?

If you exhibited in 2017, you may apply as a renewing exhibitor as of Thursday July 13, 2017 at 10:00 am EDT. Booth reps must login to their profile with their username and password and click on "Renewing Exhibitor Application" under the "Booth Management" heading. If you select the corporate member booth rate, you will be prompted to complete the corporate membership application at the same time.

I am the booth rep for our company, what should I do if I cannot login to my account on July 13?

If you are unable to login to your profile on July 13, you can submit a PDF Application which will be available on the convention website. After July 13, you can contact Chloe Arbutina, Trade Show or Kim Charters, Investors Exchange and they will reset your password.

When is the deadline to submit payment for the renewal of our booth?

To retain your booth space, payment must be received by August 18, 2017. If you have requested an increase or decrease in space, a payment adjustment will be made only if we are able to process your request and it is accepted. After this date, un-renewed booths will be made available to new exhibitors on a first-come, first-served basis.

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New Exhibitors:

How do we apply for a booth at PDAC 2018?

If you did not exhibit at PDAC 2017, you must apply for a booth as a new exhibitor as of Tuesday September 12, 2017 at 10:00 am EDT.

If you have never been a member, booth rep or convention attendee, click on "Create an Account" to obtain a username and password. If you have been a member, booth rep or convention attendee in the past, you may login using your existing credentials. If you cannot remember your username and/or password, click the "Recover username"/"Forgot password" button and follow the onscreen instructions.

Once you are logged in, click on "New Exhibitor Application" under the "Booth Management" heading. If you select the corporate member booth rate, you will be prompted to complete the corporate membership application at the same time.

I am the booth rep for our company, what should I do if I cannot login to my account on September 12?

If you are unable to login to your profile on September 12, you can submit a PDF Application which will be available on the convention website. After September 12, you can contact Chloe Arbutina, Trade Show or Kim Charters, Investors Exchange and they will reset your password.

We applied for a booth as a new exhibitor, when do we submit payment?

If you are a new exhibitor, we do not accept payment at the time you submit your application but you may fill in your credit card information. If we are able to offer you a booth and you accept, you will be required to submit payment within one week of acceptance. If you select the corporate member booth rate, the membership fee will be processed upon receipt.

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General Exhibit Inquiries:

How many exhibitor staff passes do we get with our booth?

Each 10' exhibit space includes four (4) exhibitor staff passes and one (1) generic All Access Pass. Each 10' exhibit space can purchase an additional two (2) exhibitor staff passes at $20 CAD each.

How do I register for our exhibitor staff passes/complimentary generic all access pass?

The booth rep must login to their profile to assign the exhibitor staff passes. After login, click on "Register Exhibitor Staff" under the "Booth Management" heading. You have the option to register and substitute exhibitor staff. If an employee does not appear on the staff list, click "Add New Booth Personnel", fill in their contact information and then select "Create New Account". If the email address you enter generates an error message "email is already in use", contact PDAC Registration or 647 362 8442 for assistance.

Once exhibitor staff passes have been assigned, the generic All Access Pass can be assigned to a staff pass holder. If no one is assigned to the generic All Access Pass, the system will automatically assign it to ensure your company is given the correct allotment of passes. The booth rep can reassign this pass at any time. This process is for pick up purposes only. After the generic All Access Pass is picked up, it can be assigned to one individual or shared amongst staff.

How do I register for additional exhibitor staff passes?

Once the allotted number of exhibitor staff passes for your booth has been assigned, the option to add additional exhibitor staff passes (2 per 10' exhibit space) at $20 CAD each will appear. If you require more passes than what is allowed with your exhibit space, you can submit your request to PDAC Registration for approval.

How do I get an invoice/receipt for our booth rental fees?

To obtain an invoice or receipt for your booth fees, booth reps must login to their profile and click on "Exhibitor Invoice/Receipt" under "Booth Management".

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Attendee Registration

I've been attending PDAC for years and want the free pass. Do I have to register?

Yes. If you have never been a member, booth rep or convention attendee, click on "Create an Account" to obtain a username and password. If you have been a member, booth rep or convention attendee in the past, you may login using your existing credentials. If you cannot remember your username and/or password, click the "Recover username"/"Forgot password" button and follow the onscreen instructions. Once you are logged in, click on "Register for PDAC 2018" and select the registration type "Investors & Select Presentations Pass".

I need to register my colleagues for All Access Passes but I don't have their login information. How do I register them?

You can register your colleagues from your account. Once you are logged in, click on "Register for PDAC 2018" and select "I'm registering someone else". If the individual is from your organization, select the checkbox "My Organization Only" and search for them by First Name, Last Name and Email. If they do not appear in your search, select "Add New Contact" and complete the required information. Once the individual is selected or added, click on the registration type 'All Access Pass'. To register other colleagues, click "Register another Attendee" and repeat the process. The receipt/invoice will appear in your profile.

I want to register for an All Access Pass. How do I register?

Create an Account or login to your profile, and then click on "Register for PDAC 2018". Click on "I'm registering myself" and select the registration type "All Access Pass". If you qualify for Student or Senior rates, you will be prompted to provide further information.

How do I purchase tickets to short courses, luncheons and evening events?

Create an Account or login to your profile, and then click on "Register for PDAC 2018". Click on "I'm registering myself" and select the registration type "Investors & Select Presentations Pass". Once you have selected this complimentary pass type, you will be able to view and add available ticketed events to your cart.

I already registered for the convention but I need to purchase tickets to short courses, luncheons and evening events. What do I do?

If you registered yourself, you can log into your profile and add ticketed events to your existing invoice. Click on "My Registrations" under the "Attendee Registration" heading and then select "Add Ticketed Events". If someone else registered and paid for you, they must login to their profile and add your ticketed events to their invoice.

The other option is to create a new invoice for the additional ticketed events. Create an Account or login to your profile, click on "Register for PDAC 2018" and then select the registration type "Investors & Select Presentations Pass". Once you have selected this complimentary pass type, you will be able to view and add available ticketed events to your cart. If you experience difficulties, contact PDAC Registration or 647 362 8442.

How do I get an invoice/receipt for my registration fees?

To obtain a registration invoice or receipt, login to your profile and click on "Invoice/Receipt" under "Attendee Registration".