I can't remember my username and/or password. How do I recover it?

Click the 'Recover username' / 'Forgot password' button and follow the onscreen instructions.

I tried to recover my username but it says 'no records found'. What do I do?

Make sure you are using the same Email address that you registered with in the past. If it still does not recognize you, contact PDAC Registration or 647 362 8442.

I tried to recover my password but the system does not recognize my email address. How do I sign into my account?

Make sure you are using the same Username and Email address that you registered with in the past. If it still does not recognize your email address, contact PDAC Registration or 647 362 8442.

I tried to create a new account but the system says my email address is already in use. How do I register?

Try to recover your password using the 'Forgot Password' button. If the system cannot recover your password, contact PDAC Registration or 647 362 8442.